Returns & Refunds Policy

Returns
Our policy lasts 40 days. If 40 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We are happy to issue you a refund in the form of an Affordable Gifts E-Gift Card for use on a future purchase. E-Gift Cards never expire!

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

We recommend shipping packages back to our distributing center using USPS Flat Rate shipping with a tracking number, as we are not responsible for lost packages or stolen packages. Without proof of receipt and delivery, Affordable Gifts Online will not issue return credit. To complete your return, we require a receipt or proof of purchase you have received when you placed the order.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at affordablegiftsonlinestore@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, sale items cannot be refunded.

Free items (if applicable)
Only regular priced items may be refunded, free items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at affordablegiftsonlinestore@gmail.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item for returns, you will need to use a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.